Reliably delegate mission-critical work to computers

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“Integrating Luminai was the key to Ops reaching our efficiency goals last year. The speed and efficiency it brought to handling multiple sensitive use-cases with rapid SLAs is remarkable. We were able to increase the team's capacity by more than 35% in just several weeks of the partnership.”

Andrew Garcia

Director, Strategic Operations @ Modern Health

“Luminai first helped us automate our credit card disputes/chargeback process. We were targeting a 5% improvement in win rates, but got 20% - way more than we expected! Not to mention more time to take on higher value work. They are a valuable partner to Super.com, allowing us to scale while staying lean."

Sarah Boehmer

Director, Strategic Operations @ Super

“What used to be a manual process now happens seamlessly, saving us so much time. We can now actually focus on adding value through customer care rather than drowning in tedious, repetitive tasks. The Luminai team is also so easy to work with and I appreciate their level of professionalism.”

Adrian Narvaez

Community Manager @ Strava

The state of work today is inefficient.

Enterprise companies across healthcare, consumer, and financial services are overwhelmed with manual, repetitive workflows.

Excessive context switching between different apps, software and processes

Copying and pasting between internal and external systems

Manual data entry / manual calculations / manual reporting

These tedious tasks lead to massive productivity gaps, errors, burnout and lost revenue.

We are reinventing how companies get work done.

Luminai is a self-sustaining LLM based system that drives automation in your most mission-critical processes.

1

Upload Standard Operating Procedure

Upload a plain english documented SOP of your processes to the Luminai platform.

2

Interpret SOP into steps

Using purpose built technology, Luminai analyses and compiles the information and builds out a reliable task deployment.

3

Build out one-click workflow

Luminai systems then use a keyboard and mouse like a human would to complete the steps within your SOP.

AI systems that fit
seamlessly into your business.

Luminai is the most flexible and efficient way to put automation in the hands of your workforce to help them deliver real impact.

Healthcare

Patient Operations

Patient onboarding/intake

Intake Patient scheduling

Insurance inquiries

Account inquiries

Revenue Cycle Management

Eligibility Verification

Prior Authorization

Claims processing

Collections Posting

Provider Management

Surgical Variation

PO Confirmation

See the Full list

Healthcare

Patient Operations

Patient onboarding/intake

Intake Patient scheduling

Insurance inquiries

Account inquiries

Claims Status Request

Documentation Intake

Revenue Cycle Management

Eligibility Verification

Prior Authorization

Claims processing

Collections Posting

Patient Payment

Benefits Investigation

Provider Management

Surgical Variation

PO Confirmation

BO Management

Contract Management

Inventory Optimization

Item Master Management

Supply Spend Analysis

Preference Cards

Consumer

Luminai’s automation solutions enable your team to resolve tickets faster, discover upsell opportunities, and develop deeper customer connections

Refunding Orders

Adjusting Orders

WISMO

Partial Refunds

Shipping Discounts

Price Adjustments

Return Label Generation

Shipment Tracking

Inventory Management

Discount Creation

Address Changes

Financial Services

Cards

Prospecting & Application

Processing & Approvals

Payments & Settlement

Collections & Servicing

Customer Service Operations

Disputes

Account Maintenance

Data Extraction

Onboarding

Lending

Loan Processing

Underwriting

See the Full list

Financial Services

Cards

Prospecting & Application

Processing & Approvals

Payments & Settlement

Collections & Servicing

Dispute Management

Fraud Management

Customer Service Operations

Disputes

Account Maintenance

Data Extraction

Onboarding

Account Set Up

Cash Withdrawal

Lending

Origination

Loan Processing

Underwriting

Funding

Administration

Default Management

Risk and Compliance

KYC

Client Due Diligence

Transaction Monitoring

Alerts Management

Risk Monitoring

External Reporting

Why partner with Luminai?

Automate any workflow

End-to-end or with a human in the loop

Seamless Integration

Quick onboarding time (2 -3 weeks)

Zero resources to deploy

No client engineering resources required

Minimized Risk

All data stays local - no additional security/privacy risks

Retain your existing systems

Platform agnostic and can operate without API integrations

Robustness

Eliminates the brittleness associated with traditional RPA

Secure by Default

All Luminai Deployments follow highest compliance and security standards, full inspectability, and strict data and access controls.

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